Trends.

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15. Nov. 20194 Min. Lesezeit

Airport Experience

What airport experience do passengers expect today and in the future? Processes are often optimized...

1. Nov. 20196 Min. Lesezeit

Loyalty – Frequent Flyer Programs

Have FFP’s destroyed airline loyalty? Are Frequent Flyer Programs lucrative for airlines or are they a source of frustration for their...

9. Okt. 20195 Min. Lesezeit

Retail

How will the future of travel-based retail look like? Digitalization, intelligent infrastructures and seamless processes: The travel-based..

12. Juni 20195 Min. Lesezeit

One Order

Finally airline retail will leave its infancy! “One Order” initiative to revolutionize shopping & ordering Today a typical traveller holds..

8. Mai 20192 Min. Lesezeit

Single-Pilot Cockpit: Predictable resistance – Predictable outcome

Single-Pilot Cockpit: Predictable resistance – predictable outcome U.S. pilot labor groups are very busy...

5. Mai 20192 Min. Lesezeit

Digital Cargo Airlines

How digital is your Customer Experience? Are you in danger of being disrupted by digital cargo champions? Disruption is driven by more...

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